Full Extended Warranty

What the Warranty Covers: The warranty covers anything that could happen to your product from manufacturer/refurbisher defect. It does not cover damages from normal wear and tear or from accidental damage, misuse, improper care, alterations and damage caused in shipping (to secure against loss or damage in shipping, customers are encouraged to purchase shipping insurance when product is purchased.)

The full warranty is effective only for products purchased for use in the continental U.S. (lower 48 states). A limited international warranty covers products shipped elsewhere that requires the customer to pay for replacement shipping. All other aspects of the limited warranty are the same as the full warranty.

What the Period of Coverage Is: Our Full Extended Warranty covers the time period of the warranty that you purchased from the original purchase date (One Year, Two Years or Three Years).

What We Will Do to Correct Problems: Contact us for a free shipping label to return any defective product under warranty and we will repair or replace the product for you and return it to you via UPS Ground Service at our cost. If we can't repair the product and are not able to supply a replacement, we will refund the full price to you.

How You Can Get Service: Please contact us at Phones@VistaPhones.com or call us at 888-535-1237 / 303-732-6000.

Please include:

We will send you a return UPS Ground shipping label for you to use to send the product back to us.

How State Law Relates to the Warranty: Regulation of extended warranty plans may vary widely from state to state. Any provision within this warranty which conflicts with the laws of the state where you live shall automatically be considered to be modified in conformity with applicable state laws and regulations.