720-722-1422 / Toll Free: 1-800-481-2334

Returns and Exchanges

We offer a 30-Day money back guarantee if you are not satisfied with the product . The item must be returned within two weeks of your contacting us. Upon the return of a non-defective product we will refund your money minus shipping cost.  A 15% restocking fee will be incurred if product was ordered in error. If the product is defective, please see information on our Full 90-Day Warranty.

Prior to return, please contact us at Phones@VistaPhones.com or call us at 800-481-2334 / 720-722-1422.

Please include:

  • Your order number
  • The date which the order was placed
  • The product's model number
  • A reason for the return
  • We will contact you with instructions on how to return the product.